Customer satisfaction is our top priority. In order to offer competitive prices in today's marketplace and continue to provide exceptional service to its customers we offer:
To return merchandise for credit or replacement, you need to obtain a Return Merchant Authorization number (RMA#) . All returns must be in original packaging condition and require an RMA#. Packages without an RMA# on the package will not be accepted. To obtain your on-line RMA form please contact our customer service Mon-Fri 9:00-5:00 EST
Due to the nature of clearance parts, returns for credit or replacement will be limited to defective product upon customer receipt. Returns must be received by us within 15 days of the original invoice date. Refunds will not be authorized after 15 days. Due to limited stock, replacements for clearance products may not be available immediately and we may replace the defective item for you with an item of equal functionality
We are not liable for shipments made to us. We recommend that our customers use a trackable shipping method such as UPS or FedEx with good packaging (original packing preferred) and full insurance paid. The RMA# number that was issued to you should be clearly written on the top of the box and not covered by any labels.
We guarantee that product is within manufacturing specifications, for warranty information and item condition please see item description. We are not responsible for typographical errors or change in manufacturing specifications.
Computers and computer circuit boards, as well as other electronic equipment, contain lead, which is a chemical known to the State of California to cause cancer or cause birth defects and other reproductive harm. Please wash hands after handling circuit boards and other internal components of computers and electronic equipment, and avoid inhalation of fumes if heating the solder on the internal components or circuit boards.
Thank you for honoring these return policies, so that we can continue to bring great products to eBay!